Lovegobuy Spreadsheet · links & buying guide
Lovegobuy help, QC questions and account terms
Find the right support route, understand the account labels and prepare the details needed to resolve a purchase or parcel question.
Contact the service that can see your order
For an order, payment or parcel question, use Lovegobuy’s official account support or help centre. Include the order or parcel reference, the issue, relevant dates and a clear photo when useful. Avoid posting account or delivery details publicly.
These are the official entry points in the dated source record. Links and app availability can change. This independent guide cannot access your account or take action on an order.
Frequently asked questions
Can this site import my list into Lovegobuy?
No. The link cleaner reads addresses locally and flags possible duplicates. It does not connect to an account or submit purchases. Open each source listing, confirm its details and use Lovegobuy’s current purchase flow.
Why is my link unrecognized?
It may be a short link, an unsupported host, a malformed URL or an album without a usable item number. Open the original yourself and copy the full product address. Recognition by the cleaner is a routing suggestion, not a stock or availability check.
Does a duplicate mean I should delete the line?
Review it first. Matching platform and product numbers indicate the same listing, but two links may represent different colours or sizes. Keep the selected options in your buying list.
What should I check in QC photos?
Compare the received item with the listing and saved option: model, colour, size label, quantity and visible condition. Ask for a specific close-up or measurement when necessary. QC cannot establish authenticity or all aspects of performance.
What do GL and RL mean?
Buyers use GL, or green light, when they accept what they see, and RL, or red light, when they identify a concern. These are informal labels. Describe the actual problem to support and ask about the applicable next step.
How long do I have to request a return?
The help article read 2026-10-10 states 120 hours after the item is “Stocked in,” subject to conditions. Check the current order’s terms immediately; eligibility, fees and seller agreement can affect the result.
How long can goods wait in the warehouse?
The storage reference read 2026-10-10 states 60 days of free storage. Check each item’s expiry and any available paid extension in the live account. Do not wait for a reminder or assume all items share one expiry date.
How do I compare shipping prices?
Use the destination, item type, packed weight and dimensions. Check whether a route uses actual or volumetric weight and read restrictions, compensation and tracking terms. The final parcel quote can differ from an early estimate.
Can I ship what has arrived and leave the rest?
Select eligible stored items for the parcel you want to submit. Leaving other items can create another shipping charge and a separate storage deadline. Check the account’s current options before deciding.
Are the old tutorial fees current?
No. Screenshots demonstrate controls and contain historical example values. The source-date and costs pages distinguish those figures from newer dated help references. Review the live payment or parcel quote for your own order.
Account and link glossary
| Label | Meaning |
|---|---|
| Item number | A listing identifier within a platform, distinct from its selected options. |
| Variant or SKU | A colour, size, model or other option inside a listing. Preserve it when reviewing duplicates. |
| Fill & Buy | A manual buying-request route for supported links and products that need additional handling. |
| Cart | Items being considered before purchase confirmation and payment. |
| Orders | The purchase and seller-dispatch stage, with status and any messages to check. |
| Stocked in / Warehouse | The received-item stage. Review QC, return timing, item weight and storage expiry. |
| Parcel / Waybill | A selection of goods submitted for international shipping. Check its current stage before requesting a change. |
| Short link | A redirect which may hide the original product address. This cleaner does not resolve it. |